Proman CRM (Customer Relationship Management)
PROMAN offers marketing, sales, relationship support, customer satisfaction management, and other important tools for improving customer relationships. The competitive business environment obliges businesses to ceaselessly seek opportunities to improve their relationships with customers. PROMAN CRM not only helps to identify and focus on the most important customers, but creates distribution chains, develops sales teams, and controls sales agent activity. Therefore, you can manage relationships and follow sales division professionally. It is possible to manage customer access to orders and the necessary pieces of information like order histories, product data-sheets, and production tracking for certain orders. You can control accessibility for different levels of system users, quickly creating effective sales structures. PROMAN CRM is engineered to reach real business targets.
Sell anywhere and stay on top of your leads and opportunities, meetings or calls across any mobile device with PROMAN CRM. Move seamlessly between your mobile and desktop app to stay on top of every deal wherever you happen to be. Track customers and stay ahead of your forecast, spend time where it counts, and meet your sales targets. Sell more by automating your day-to-day tasks. Automatically monitor and redirect alerts, route leads to teams, assign opportunities, and monitor account activity, all while you are out of office.
PROMAN supports tracking of email, newsletter, trade show, advertisement, direct contact, and other types of campaigns, following your marketing efforts and helping to identify the most effective mix of channels. PROMAN not only ensures you spend your marketing expenses where they count, but helps you understand which campaigns, leads, and accounts resulted in a sale. Use PROMAN CRM’s campaign-to-deal reporting to monitor your marketing investment and return. Establish credibility with sales and management by leveraging insights to adapt and improve.
Customer Activity History and Analytics
Sell proactively and avoid surprises by knowing what matters to your accounts and contacts, when it matters. Know your accounts inside and out with full customer activity history across the extended selling platform. Understand what matters to your key contacts and when to engage smarter account intelligence based on cross-channel and social media activity. PROMAN reporting and dashboards provide you with real-time information about your pipeline, progress towards quotas, key opportunity and account activity, and performance. PROMAN reports are designed for the end user so every sales team can securely access the insights they need to drive performance.
Email, Calendar, and File Management
Sell using your favorite applications with PROMAN’s built-in email integration for Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers. PROMAN also comes with a wide range of collaboration integration features right out of the box. You can easily integrate PROMAN with Gmail, Google Docs, Google Calendar, Google Contacts, and Box.com.
Flexibility of the PROMAN CRM Platform
Unlike traditional CRM solutions that record your work in monolithic systems only IT controls, PROMAN has the flexibility, agility, and simplicity to enable anyone to personalize the platform so they can sell their way. Configure PROMAN to fit your sales process, your forecasting practices, your team, and your business in a seamless way that is still powerfully integrated with the other systems of your enterprise.